Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
When IT breaks, work stops. We keep it running.
Managed IT, internet and phones for Auckland and Hamilton offices
Office IT is the outsourced IT team for small and medium businesses. We look after your computers, security, Microsoft 365, network and phones for one monthly price per person, and we come on site when a problem needs hands.
One provider for your IT, internet and phones
Most small offices end up with three or four suppliers: someone for computers, someone for the internet, someone for the phones and a software vendor nobody can reach. When something stops working, each one points at the next.
We take all of it. Our technicians support your staff, secure your accounts and devices, run your network and look after your internet and phone system, so there is one team to call and one team responsible for fixing it.
Our customers have between three and seventy-five staff. They want IT that works, a clear monthly cost and a technician who knows their office by name.
How managed IT worksFrom $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
All of your tech, managed simply
Pick one service or hand over the lot.
Managed IT
One monthly price per person for support, security, updates and backups. Your outsourced IT team.
Managed ITIT support
Remote and onsite help when you need it, billed by the hour. No plan, no contract.
IT support
Cyber security
Practical protection against scams, ransomware and account takeover, set up and kept current.
Cyber security
Microsoft 365
Licences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
Microsoft 365
Networks & Wi-Fi
Firewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
Networks & Wi-Fi
Internet & phones
Business fibre, backup connections and cloud phone systems, set up and supported by the same team.
Internet & phonesDo any of these sound familiar?
These are the problems small offices run into most often. Each one has a fix.
- “Our last IT provider was slow to respond and never explained anything.”Managed IT
- “We had a scam email get through and nearly paid a fake invoice.”Cyber security
- “The Wi-Fi drops out in half the office.”Networks & Wi-Fi
- “Company files are on one person's laptop.”Microsoft 365
- “IT costs a different amount every month.”Managed IT
- “We don't know if our backups actually work.”Cyber security
- “Our phones still run on old copper lines.”Internet & phones
- “We just need someone to fix things when they break.”IT support
How we work
The philosophy is simple: make the tech work
IT support has a reputation for jargon, slow tickets and invoices nobody understands. We run it differently. You talk to a technician, not a script. We explain what went wrong and what we did, in plain English. We write down how your systems are set up so the knowledge belongs to you, not to us.
We fix the cause, not just the symptom. If the same printer jams every week or the same laptop keeps crashing, we find out why and sort it, because a problem fixed once is cheaper for both of us.
And we put our prices on the website, because you should know what IT costs before you pick up the phone.
About Office ITLocal technicians, on site when you need them
Plenty of IT can be fixed remotely, and we do that first because it is faster for you. But some jobs need someone in the room: a new starter's desk, a failed switch, Wi-Fi that won't reach the back office, a printer that won't talk to anyone. Our technicians cover Auckland and Hamilton.
- Auckland CBD
- North Shore
- West Auckland
- East Auckland
- South Auckland
- East Tamaki
- Penrose & Onehunga
- Hamilton
Platforms and equipment we support
Clear prices, no guesswork
Per user, per month, plus GST. Minimum 3 users. Month to month.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
Technology built around your business
Every industry has its own software, its own risks and its own busy season. We set up IT that fits.
Accountants & bookkeepers
Secure client files, practice software and busy tax-season support.
Law firms
Confidential documents, document management and trust-account security.
Medical & dental clinics
Practice management systems, imaging PCs and patient privacy.
Construction & trades
Site offices, mobile teams and job management apps that keep working.
Manufacturing
Factory networks, label printers and shop-floor PCs that can't stop.
Logistics & warehousing
Warehouse Wi-Fi, scanners and stock systems across large spaces.
Retail & hospitality
POS, EFTPOS, guest Wi-Fi and cameras across one or many sites.
Property management
Mobile staff, tenant records and secure document sharing.
Professional services
Consultancies and agencies that live in Microsoft 365 and Teams.
Engineering & architecture
Large CAD files, fast storage and remote access for designers.
Creative agencies
Macs, big files, shared storage and fast internet.
Education & not-for-profit
Tight budgets, volunteers and donated licences used well.
Changing IT provider is easier than you think
We handle the handover. Your team keeps working while we take over.
- 1
Free IT health check
We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- 2
Clear proposal
A written monthly price per user and a list of any fixes, with nothing hidden.
- 3
Handover
We collect admin access and documentation from your current provider and keep your team working.
- 4
Day-one fixes
Security gaps, failed backups and urgent risks are dealt with first.
- 5
Document everything
Your setup is written down: devices, accounts, network, suppliers and passwords stored safely.
- 6
Ongoing care
Monitoring, support and regular reviews, with a named technician who knows your office.